Terms & Conditions

Introduction
Thank you for selecting Perfect Plate (RR Hospo Limited) for your dining experience or placing any other food orders with us. These Terms and Conditions govern your use of our restaurant services, including but not limited to dining, takeout, delivery, catering, parties and uber services. By using our services, you agree to comply with these Terms and Conditions.

Website Terms & Conditions
All content on the website is protected by relevant laws, including copyright and trademark laws, unless explicitly stated otherwise, and may only be used as permitted in these Website Terms and Conditions or in the website’s text.

Reservations
We encourage customers to make reservations in advance to ensure availability. Reservation timings are subject to availability and may vary based on demand. We reserve the right to cancel or reschedule reservations in unforeseen circumstances, and we will make every effort to notify customers promptly.

Dining
We strive to provide a pleasant dining experience for all our customers. Kindly adhere to our restaurant’s dress code and behavioural standards. We reserve the right to refuse service to anyone displaying disruptive behaviour or violating our policies.

Menu and Pricing
Our menu items and prices are subject to change without prior notice. All prices are inclusive of applicable taxes, unless stated otherwise.

We make every effort to ensure the accuracy of menu descriptions; however, please inform us of any dietary restrictions or allergies before placing your order.

Payments
We accept cash, credit/debit cards, and other forms of electronic payment.

Secure your table reservation
To secure your table reservation, a nominal deposit is required to confirm your booking. This deposit serves as your table reservation fee. For large groups or special events, we may require a deposit or advance payment.

 

Takeout
Takeout orders must be collected within the specified timeframe to ensure freshness.

Delivery Services
Delivery services are handled by Uber Eats. You can either visit our website or utilize the Uber Eats app to make orders.

Uber Eats
Please see terms and conditions on the Uber Eats website.

Feedback and Complaints
We welcome feedback from our customers to help us improve our services. Please feel free to share your comments or concerns with our staff or through our feedback channels.

In the event of a complaint, please notify us immediately, and we will endeavor to resolve the issue promptly and to your satisfaction.

Health and Safety
We prioritize the health and safety of our customers and staff. Our restaurant adheres to all relevant health and safety regulations.

Customers are required to follow any health and safety guidelines and protocols implemented by the restaurant, including but not limited to mask-wearing and social distancing.

Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

Amendments
We reserve the right to amend these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website or other communication channels.

BYO
Wine only. A $10 per bottle corkage fee applies. Perfect Plate encourages responsible service and consumption of alcohol.

Gift vouchers
Cannot not be redeemed for cash or credit. Not valid on public holidays.

Spam Alert
Posting email addresses on this website is for professional communication only and should not be taken as consent to receive unwanted commercial emails.

Jurisdiction
Unless stated otherwise, all materials on the Perfect Plate (RR Hospo Limited).  website are provided solely to offer information about Perfect Plate (RR Hospo Limited). Perfect Plate (RR Hospo Limited) operates and manages this website from Christchurch, New Zealand, and does not assert that these materials are suitable or available for use in other locations. If you access this website from other locations, you are responsible for complying with applicable local laws.

Gluten-Free Disclaimer
We cannot guarantee that our products are entirely gluten-free. There is a risk of cross-contamination with gluten-containing products since our kitchen also prepares items containing gluten.

Alcohol Service Terms and Conditions

  • Legal Drinking Age: By engaging in alcohol services at our restaurant, you confirm that you are of legal drinking age as per the laws of the jurisdiction in which the restaurant operates.
  • Responsible Service: We are committed to responsible alcohol service. Our staff is trained to recognize signs of intoxication and to refuse service to individuals who are visibly intoxicated.
  • Limitations on Service: We reserve the right to refuse service to any patron at our discretion, particularly if it is deemed that serving alcohol may pose a risk to their safety or the safety of others.
  • Alcohol Consumption: Consumption of alcohol is solely the responsibility of the patron. We do not accept liability for any consequences arising from excessive or irresponsible alcohol consumption.
  • Designated Drivers: We encourage patrons to plan ahead and arrange for designated drivers or alternative transportation if they intend to consume alcohol.
  • Underage Drinking: Underage drinking is strictly prohibited. We will not serve alcohol to individuals who are underage, and we reserve the right to request identification to verify age.
  • Alcohol Availability: Availability of alcohol may be subject to licensing regulations and may vary based on operating hours and other factors.
  • Alcohol Pricing: Prices for alcoholic beverages are subject to change without prior notice. Prices listed on our menu or beverage list are inclusive of any applicable taxes.

Modification of Terms: These terms and conditions are subject to change at any time without prior notice. Updated terms will be effective immediately upon posting on our website or other communication channels.

Compliance with Laws: We operate in compliance with all applicable laws and regulations governing the sale and service of alcohol.

Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at perfectplatenz@gmail.com

By using our restaurant services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. We appreciate your patronage and look forward to serving you!